Terms of service

Welcome to MONVELLA.STORE. By using our website, you agree to the following terms and conditions.

1. General
By accessing our store, you confirm that you are using our services legally and responsibly.

2. Products & Pricing
We aim to provide accurate product information and pricing. Prices and availability may change without notice.

3. Orders
We reserve the right to cancel or refuse any order at our discretion, including suspected fraudulent orders.

4. Shipping
We currently ship across the UAE. Estimated delivery time is 3 business days, depending on location and courier service.

5. Cash On Delivery
Cash on Delivery is available across UAE. Customers must provide accurate contact and delivery information.

6. Returns & Refunds
Returns are accepted only for damaged or incorrect items reported within 3 days of delivery. Please review our Return & Refund Policy for full details.

7. Intellectual Property
All content, images, logos, and designs on MONVELLA.STORE are property of the store and may not be copied or reused without permission.

8. Limitation of Liability
MONVELLA.STORE is not responsible for indirect damages, delays, or losses caused by courier services or misuse of products.

9. Privacy
Customer information is handled securely and used only for order processing and support purposes.

10. Contact Us
For questions or support:
support@monvella.store